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Original topic:

My S20 sometimes the phone is slow and stuck and the temperature rises.

(Topic created on: 3 weeks ago)
49 Views
momhmed
Beginner Level 2
Options
Galaxy S

My S20 sometimes the phone is slow and stuck and the temperature rises. 
2 Comments
TimonN
Expert Level 4
Galaxy S
Please take full backup and reset phone.
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Samsung_specialist
Community Manager
Options
Galaxy S

we are sorry to hear that.
Please follow these steps :
1. Settings > Software update > Download and install > Download > Install now.
2.Go to the Settings => select Device Care =>Optimize now.

Kindly make sure to follow these tips :
1. Use an Approved Charger.
2. Avoid Old Chargers.
3. Close Background Apps.
4. Enable Power Saving Mode (Device Care > Battery > Power Mode > Adaptive Power Saving).
5.Turn off the Wi-Fi, GPS, and Bluetooth functions when not in use.
6.In addition, reduce the screen brightness of your device.

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