Original topic:

Service center scam

(Topic created on: 09-30-2021 05:17 PM)
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Desichora786
Active Level 7
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Hi guys.
I thought I should share this incident with everyone here in this community.
In 2019 , I was having mobile J7 max , after playing hard-core games on it , it suddenly restarted in morning , I was confused what happened? . I talk to customer care , they told need to check practically. I took it to service center , they told motherboard got damaged need to change it and told MOB is of apprx. 9k including battery . I took it to a mobile shop near my house , he told me that he will change the software and everything will be okay. I was surprised that's how is it possible. And told him that you're making my fool. But as mobile was fully gone , I told that okay you also try. And after 2 hour he gave me my mobile back , and everything was okay. 


Problem with mobile :-- it was restarting again and again , means I can't even touch the screen , restarted simultaneously in every second after turning on . 

May be the same problem or related problem is with M series too ,. Just read it guys.


Thank you
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Desichora786
Active Level 7
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Please comment down
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Brother I tried everything

1-- reflashing the software 2-- downgrading the software
3-- installed custom ROM
4-- custom recovery.

But all methods were useless .
Problem Has not been resolved.

Sometimes it can resolved by software reflash if it is caused by any software lag.

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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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