NesuJay
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09-28-2023 11:37 AM in
Others
Hi guys.

My secure folder won't open. It keeps crashing on my S21 ultra. Then it says this (picture below)
When I got the phone it was rooted. Could this be a contributing factor?
My smart view doesn't work either.
3 Comments
Infinity-O
Active Level 6
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09-28-2023 11:56 AM (Last edited 09-28-2023 12:08 PM ) in
Others
Yes. Secure folder, Samsung pass, and some other Samsung apps won't work properly or won't work at all on a rooted device because those apps have detected an unauthorised software modification. Rooting also voids the warranty of the device and makes your device less secure.
NesuJay
Beginner Level 3
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09-28-2023 12:42 PM in
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Dang, thank you
Tendai777
Active Level 8
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09-28-2023 02:37 PM in
Others
Yah. You might need to consider unrooting the phone by flash stock software
