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Original topic:

Secure Folder

(Topic created on: 09-28-2023 11:37 AM)
NesuJay
Beginner Level 3
Options
Others
Hi guys. 
My secure folder won't open. It keeps crashing on my S21 ultra. Then it says this (picture below)
When I got the phone it was rooted. Could this be a contributing factor? 

My smart view doesn't work either.



image


3 Comments
Infinity-O
Active Level 6
Others
Yes. Secure folder, Samsung pass, and some other Samsung apps won't work properly or won't work at all on a rooted device because those apps have detected an unauthorised software modification. Rooting also voids the warranty of the device and makes your device less secure.
NesuJay
Beginner Level 3
Others
Dang, thank you
Tendai777
Active Level 8
Others
Yah. You might need to consider unrooting the phone by flash stock software
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