Original topic:

Secure Folder App is not Supported

(Topic created on: 03-28-2021 09:50 PM)
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Prashant_H
Active Level 3
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Others
I have used Samsung M21 Mobile Device and I need Secure Folder App in Google Play Store 
But The Error Shows "Your Device is not Compatible with this Version"
I tried these follows
1) Clear the Caches of Google Play Store 
2) Safe Mode 
3) Memory Storage Clear the Caches
4)Reset the phone 
Again Shows Your Device is not Compatible with this Version...
Solving This issues

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11 Comments
rock1232
Expert Level 5
Others
Your device lacks knox which is combination of ( hardware +software) . And without knox secure folder doesn’t work .
For more information check the link given below-:
https://r2.community.samsung.com/t5/Galaxy-M/secure-folder-based-on-knox-security-hardware/td-p/6060...
And if this information helped you tap on 3 dots to accept my solution
shree899
Beginner Level 2
Others
.
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