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Beginner Level 2

Samsung S10 lite shows notification continuously usb connected and disconnected  if we plug in the ear phones we get with the phone. Also when we use charger or ear phones it detects only sometime but most of time its not working. The problem has started after the OTA update samsung has provided.

 

Is any one also facing the same issue?



UPDATE!


Its a hardware issue. Please visit to your nearest Samsung care center they will check it. I have visited Samsung care and the same problem was there is another person S10 lite. Samsung team will replace the USB jack and will update the phone.

 

8 Comments
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Active Level 4
yes I have that same problem
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Active Level 6

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

To enhance the device performance kindly follow the below mentioned steps:

 

  1. Perform interactive checks through the Samsung Members apps. (Path: Samsung members > Get Help > Interactive checks > Charger/USB).
  2.  We would recommend to connect with some other samsung approved USB Cable 

If the issue still persist, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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Beginner Level 2

I have same problem too..

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Active Level 1

Yes it's a hardware issue. I'm facing same problem. 

Samsung service center walo ne kaha h ki charging kit change hogi phone ki.

S10 Lite

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Beginner Level 3
same issue , please tell me either my phone is defective or this is a software issue.
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Active Level 3
Samsung ke update m bhi corona jisa virus h
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Active Level 1

Yes it's a hardware issue. I'm facing same problem. 

Samsung service center walo ne kaha h ki charging kit change hogi phone ki.

S10 Lite

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Beginner Level 2

The problem arised only after the software update otherwise it was working fine.

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