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Original topic:

Samsung M02s

(Topic created on: 02-16-2022 08:25 AM)
Sakhile Johnson Macw
Beginner Level 2
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Need your help and advice

I have this problem whereby my Samsung M02s has  display overlay problem to a point that the whole screen goes black. The problem usually occurs from 6pm till 11am everyday, I've installed December 2021 update and also tried disabling hardware overlay using developer settings but the problem still persists. What I've also realised is that the problem is temporarily solved by plugging the phone in the charger.

Your help is greatly appreciated 

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Sakhile Johnson Macw
Beginner Level 2
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20220212_214050.jpg

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Tsogo_sam05
Moderator
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Hi, Sakhile Johnson Macw kindly perform a soft reset on your device. 
 
Press and hold the power and volume down buttons for about 10 to 15 seconds.

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Sakhile Johnson Macw
Beginner Level 2
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Must I switch it off first or do it whilst still in lockscreen/Home screen???

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