Original topic:

Samsung Care+

(Topic created on: 02-19-2023 05:02 PM)
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MaazNaeem
Active Level 1
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Dear All,
i recieved S23 Ultra as a preOrder which had a complimentary 2 year samsung Care+.
however when i registered, its showing me only 1 year. how would that change?

kindly help.


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22 Comments
samad26
Active Level 2
Others
I am facing the Similar issue , i havent registered yet though as it was mentioned that 2 years Samsung care will start in10-15 days after receiving device
aviseQ
Beginner Level 3
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You will get 2 years post 10 days of registration.
samad26
Active Level 2
Others
Guys just spoke with the representative , dont register or else you will wnd having only 1 year Samsung care + . For getting 2 years you have to wait it will be automatically updated starting march 1st
MaazNaeem
Active Level 1
Others
what if we already did? no one informed us regarding it being automatically registering?
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samad26
Active Level 2
Others
I think if already registered it will be just for 1 year , i remember they mentioned somewhere on the checkout page of pre-order that Samsung care+ will be added automatically in 10-15 days
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MaazNaeem
Active Level 1
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this is some BS man.. and theres nothing can be done to change it back? even if we were given 2 years?
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Ajeebmack
Active Level 2
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Same happened to me... Today i went to samsung service center and they told me exactly same like this
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samad26
Active Level 2
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Yeah man , i was about to register it myself but it was luckily showing 1 year written clearly so i dint . Dont know about if that can be done or not . Better ask Samsung representative they might help
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Aliz_bah
Active Level 1
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Am having the same issue . Just a 12 month cover and no one informed me not yo register as it prompted me to do so . SAMSUNG SHOULD FIX THIS!