S9 Plus Smart View Issue

[mihirparmar]

Smart View option is S9 Plus is not working. Screen gets transformed to Portrait Mode from Full Screen Mode. This happens continuously as per the Screen Timeout set. Maximum Screen Timeout can be set to 15 Minutes. Please provide proper solution for this issue. This is not expected from the flagship phone like S9 Plus.

[Anonymous]

it is not the fault of phone it is the fault from tv it self don't worry

[mihirparmar]

I have already connected my S7 Device to the same TV and S7 was working completely fine. So it is definitely not the problem with TV.

[GalaxyTeam]

Indian S9/S9+ Telegram Group, Join Us (180+ Members)

https://t.me/joinchat/DvvVrkv68Wpn_5EYh-lJSw

[Anonymous]

have you updated the software of tv

[admin_]

Thank you for being with Samsung and sharing the concern. We would request you to provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports) so that your concern can be resolved soon. Be sure to hit ♡ when you find an answer that works for you.
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