l want to bring to your attention a concerning issue I have encountered with my recently received Galaxy s24 Ultra,
Upon using the device, I have observed a significant image shift problem when switching between zoom lenses (3x,5x etc) in auto mode. Also I have noticed a barn door type of transition happening in the camera viewfinder while switching to 3x and 5x lenses. Despite my attempts to replicate the issue in Samsung store devices, I was unable to do so. This leads me to believe that the problem lies within the hardware of my device indicating a potential defect.
I have also come across multiple instances on social media, such as the tweet linked below, where other users are experiencing the same camera issue
As a loyal Samsung user for an extended period, I am disappointed that such a quality concern exists in a flagship device. I have high expectations for the performance and reliability of Samsung's products. and this issue falls short of the benchmark which Samsung has created for the industry today .
I am an ex owner of S 23 ultra and the screen resolution. As it is not upto the mark with S24 ultra .
Kindly resolve this issue at the earliest with the clean and better hardware and software device with new replacement pls.
