Original topic:

S22 Fingerprint sensor not working with tempered Glass

(Topic created on: 09-11-2023 09:58 PM)
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rds1711
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Recently, I put tempered glass on my phone and after thay fingerprint sensor is not working.
I enabled touch sensitivity option as well. 

Previously I used very thin screen protector which is very costly so decided to go with normal tempered glass.


Does anyone faced same issue. ? Is samsung fingerprint sensor is such poor.?


10 Comments
cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. To resolve your device fingerprint issue please visit this link: https://www.samsung.com/in/support/mobile-devices/what-to-do-when-samsung-phone-is-not-recognizing-f...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support