rds1711
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09-11-2023 09:58 PM in
Others
Recently, I put tempered glass on my phone and after thay fingerprint sensor is not working.
I enabled touch sensitivity option as well.
Previously I used very thin screen protector which is very costly so decided to go with normal tempered glass.
Does anyone faced same issue. ? Is samsung fingerprint sensor is such poor.?
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09-12-2023 12:50 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query. To resolve your device fingerprint issue please visit this link: https://www.samsung.com/in/support/mobile-devices/what-to-do-when-samsung-phone-is-not-recognizing-f...
In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
What to do when Samsung phone is not recognizing fingerprints
Whether it's a product repair or just some help and advice. There are authorised service centers across the IN that can help you.

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