[Resolution time] - New Year's Spark

[Admin]

[ÐƏVIŁŞãmŠųğĐəvïĺFąŋ]

Good choice 👌 👍🏻 👏 😌 😉

I'm happy using the Samsung home application and device
No regret

[animesh77]

Mera vi s24+ nahi aya

[susheelahirwar]

One ui 7 aabhi s24 plus mai nahi aya

[animesh77]

Nahi aya vaiya

[jitu77677]

Hi

[SinuSathyaseelan]

Dear Samsung India Support Team,


I hope this message finds you well.


I am writing to express my serious concern regarding an issue with my Samsung Galaxy S22. Following the software update, a persistent green line appeared on the display of my device, which I believe is an OEM-side issue introduced by the update.


To resolve this problem, I visited an authorized Samsung service center. However, I was disappointed to find that they were unable to provide a satisfactory solution. I am aware that previous replacement policies included all models from the S20 and S21 series, as well as the S22 Ultra. It is disheartening to note that the standard S22 model, which I own, is not currently covered under this policy, despite being affected by a similar issue.


Given that this issue has arisen due to an official software update, I request the following actions from Samsung:


- An immediate resolution for the green line display issue caused by the software update.

- Inclusion of the standard S22 model in the replacement policy, similar to the S20, S21, and S22 Ultra models, or a satisfactory alternative solution.


As a loyal Samsung customer, I have always trusted your brand for its quality and service. I am confident that you will address this issue with the urgency and seriousness it deserves.


Please let me know the next steps I need to follow or any additional information you may require from my end. I look forward to your prompt response and a swift resolution to this problem.


Thank you for your attention to this matter.

[AudioJack35]

Yes, in light of recent eventd like S24 ultra anti reflecting coatong wearing out, multiple dead motherboards, display issues hqve became common after updates. Samsung should atleast give longer warranty on motherboard and display. Oneplus gave lifetime warranty on screen.
Hear me out if they are sure that their phones are durable it's not possible to damage motherboard (practically motherboards go faulty under extreme physical stresses or poor quality material) unless phone body shows visible damage dents (not scratches though as they can't affect as much and are more common). Secondly, for display if the phone has no external damage then they should give free of cost replacements ( not even considering the cost and time it takes a user to reach official service centres as they are hours away from most of the people ).
Only, thing holding me back is the recent issues and poor warranty policy on the flagship device let alone leave the mid-range and FE series.💔
Also, the news about iFixit on Samsung withdrawing from give oem replacement parts due to high cost of repairs.

[Osho_Niraj]

Very sad, very disturbing, shame shame Samsung.

[dabumukesh]

New year resolutions ye hai ki new year me samsung ka mobile bech ke I phone Lena hai or samsung ko by by karna hai kyoki samsung update dene me bahut dhima hai 😂

[AudioJack35]

Great but take Iphone 17 if it has 120hz and apple care for repair/ invest 5k on cover and screen protector.