Reinstall or find original firmware with SmartSwitch 1. To prepare for this you need your phone:
Model number
Serial Number
Both of these can be found under your battery, or if your phone is working in Settings > My device
2. Connect to SmartSwitch in DOWNLOAD MODE and go to MORE > Emergency Software Recovery and Initialisation.
3. Put in your phone Name and Serial number. 4. If SmartSwitch will initialise your phone, accept.
5. SmartSwitch will now install the correct firmware for your phone.
Hi guys, Please support and share this issue if you find it a genuine issue with all samsung users. Your support can make this implemented by samsung developers faster. Samsung admin has also responded now by the support from all of you. More support needed. Please help to make this happen. It is for all of us. Thank you.... https://community.samsungmembers.com/en_IN?projectId=0&meta=#/post?postId=405973
