I had ordered VR and paid full amount and after so many days you are sending me a mail that my amount is reversed.
That is totally unethical and unacceptable.
How can you take the money in the first case and then after a week reply that your amount will be reversed due to overwhelming response. Is samsung team playing with us or what. When ever you want you can place the order and whenever you want you can reverse the amount. This is totally deficiency in service and unjust behaviour from samsung. If u wanted to reverse the order why did you take the money in the first case. My order shouldn't have processed then. Why were you still showing the offer for next two days. And in between again showing the offer for a week. If the VR was booked completely then you shouldn't have booked my VR. And after 2 days I again saw the ofdee on MY GALAXY. If the bookings were full then why were you showing the offer to book and VR?.
I dont want my amount to get reversed and I want my VR 2 hadset as soon as possible. Otherwise I will file a case in consumer forum regarding the false hope which you gave to deliver the VR and by taking the amount. That is not what i expected from samsung. I had a good reputation of samsung but now my expectations are falling by such cheap behaviour from samsung. I will really file a case in consumer forum if I don't get my VR delivered.
I will be sending a cc to every person at Samsung so tgey can't shift the blame...I once sgain urge you to speak to the estore chaps before you book tge VR as there seems to be some confusion about the same.
Hey Arpit just got a mail saying that N.Y. order (gear fit 2) has been dispatched!!!! The estore is shut now but tomorrow I want to ask them if indeed it is dispatched then why the hell they spoke about a refund and WHY ARE THEY SO F#@!ING UNPROFESSIONAL. Did you speak to them about the VR for S8?
