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08-29-2019 11:04 AM in
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08-14-2020 09:45 PM (Last edited 08-14-2020 09:45 PM ) in
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08-17-2020 12:12 PM in
OthersI am also facing the same issue and Samsung care are going to charge me for resolving this. Although there is no physical damge but they told me that the purple screen is just because i have applied extra pressure or my phone fall from hight .
They are looting everyone by providing faulty, low grade lcd to us. Dear Samsung India kindly upgrade the lcd.
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08-29-2020 09:13 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Hope your issue got resolved. If issue still persist, please perform the below mentioned steps to resolve the issue:
* Adjust the brightness
Settings > Display > Adjust the brightness.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-18-2020 09:57 PM in
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