Original topic:

Purple spots over screen

(Topic created on: 08-29-2019 11:04 AM)
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JayantThakur
Active Level 1
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Today Morning,  I observed many purple spots over my A50 phone screen. Don't know what is the reason. Called customer care services also but didn't get proper response about this problem.  Can you please help me to resolve this issue. 

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23 Comments
DRaGoN
Active Level 3
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i have same issue just see the attachment and let me know the solution
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Shivendra2
Beginner Level 2
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I am also facing the  same issue and Samsung care are going to charge me for resolving this. Although there is no physical damge but they told me that the purple screen is just because i have applied extra pressure or my phone fall from hight .

They are looting everyone by providing faulty, low grade lcd to us. Dear Samsung India kindly upgrade the lcd.

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cs-member13
Expert Level 4
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Hope your issue got resolved. If issue still persist, please perform the below mentioned steps to resolve the issue:

 

* Adjust the brightness
Settings > Display > Adjust the brightness.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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india20
Beginner Level 2
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purple & pink spots on the screen, kindly advise how to resolve, Prashant Ambulkar 9904248100
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