Pubg Graphics issue, Frame rate reduced

[Souvikd1]

I am facing graphics problem. In my phone soomth extreme mode is supported previously even the last day I played in this mode but today after livik update the ultra and extreme mode is not there...how is this possible . 60 fps to 30 fps

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly be informed Pubg is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support