Original topic:

Problem on Level U

(Topic created on: 09-04-2020 02:22 AM)
Naveen_M
Beginner Level 4
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I'm also facing this same issue. I bought 6 months ago and i don't have Samsung service centres in my area what should i do. It's connecting and disconnecting automatically.

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Samsung_Support3
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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