Original topic:

Pop up view

(Topic created on: 05-25-2021 08:16 PM)
104 Views
aakash__r_k
Active Level 8
Options
Others
I am facing a problem while using YouTube and chrome in pop up view in landscape mode. When i start typing in the search bar the app closes itself
Pls help
5 Comments
Others
try ckearing the cache and data of youtube then try
if u find helpful kindly click on teh three dots and click accept as soluton
0 Likes
aakash__r_k
Active Level 8
Others
Already done but no use
0 Likes
Others
Can u share a video of how the issue occurs
0 Likes
aakash__r_k
Active Level 8
Others
It only happens rarely
0 Likes
cs-member13
Expert Level 4
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes