Only getting 2g (e) internet in my sim 1

[iamshubhamjsm]

Hello all,

Since last update, I am only getting 2g internet in my samsung A52s.

I have check the sim card in another phone and I am getting 4g in that.

To fox this I have tried to change the Mobile network manual to automatic and vice versa.

Anyone has any clue about it??

[kish1217]

Set the network mode manually to LTE only, hope it works

[iamshubhamjsm]

I have tried ☹️. Seems like I will need to factory reset and see if it works

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.
 
Warm Regards,
Samsung Customer Support