MaverickSumit
Active Level 9
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09-14-2017 01:49 PM in
Others
Dear Samsung,
Please develop some mechanism, so that if a particular question is asked more than some predefined number of times, it finds a place in FAQ and further repetitive posts cannot be posted.
Since last few days I have encountered thousands of post celebrating nougat and then its been not a single day passed, they people are asking about Oreo update.
Due to so much of irrelevant posts, useful posts are hidden, for e.g I noticed an error in my S6 and was searching if same error has been noticed by any other community member as well, but due to so much of irrelevant posts I had to scroll and open many useless posts. Its such a discomfort and defeating the purpose of community.
I am not opposed to any of member posting but everyone should reasonably post, there is no point posting the same thing by hundreds of people.
I suggest following things-
1) A FAQ System as mentioned above
2) Let users comment and enjoy on your announcements
3) Block same kind of repetitive posts except errors so that we can have a clean community experience.
Thank You.
Please develop some mechanism, so that if a particular question is asked more than some predefined number of times, it finds a place in FAQ and further repetitive posts cannot be posted.
Since last few days I have encountered thousands of post celebrating nougat and then its been not a single day passed, they people are asking about Oreo update.
Due to so much of irrelevant posts, useful posts are hidden, for e.g I noticed an error in my S6 and was searching if same error has been noticed by any other community member as well, but due to so much of irrelevant posts I had to scroll and open many useless posts. Its such a discomfort and defeating the purpose of community.
I am not opposed to any of member posting but everyone should reasonably post, there is no point posting the same thing by hundreds of people.
I suggest following things-
1) A FAQ System as mentioned above
2) Let users comment and enjoy on your announcements
3) Block same kind of repetitive posts except errors so that we can have a clean community experience.
Thank You.
5 Comments
tenjan
Active Level 3
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09-14-2017 01:58 PM in
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Yup agree
Anonymous
Not applicable
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09-14-2017 02:05 PM in
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good suggestion
Lightning
Active Level 10
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09-14-2017 02:26 PM in
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Agree u buddy.
Supriyo78
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09-14-2017 03:09 PM in
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Well done Sumit. Very useful post. Hope your suggestions will be honoured by Samsung.
admin_
Expert Level 5
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09-14-2017 08:48 PM in
Others
Thanks for sharing your experience with the Community! Thank you so much for taking time to write us. We value your trust, and we will do our best to continue to give you the kind of service you expect.