Hey samsung, please fire your whole one ui teamif you really want us using your devices.
I recently updated to a long delayed One7 Ui update which still not able to work fine. Getting bugs each day.
I opened up my camera switched to video, an boom phone turned off.
After restarting, I when I entered my PIN, boom it didn't opened up the lock. Need to turn the screen again to make it funtional.
Then after unlock, it show transparebt notification option on homescreen which was not going anywhere by swiping up and down. Need to turn off thr screen to make it work.
Then finally after a long struggle, I was able to open my video camera, but that becomes too janky, stuttering frames.
You should fire your one ui team immediately or you will be going to out of business soon.
Take lessons from nothing or any chinese brand. Had used chinese products, they never had such issues. Even oneUi 6 feels much better.
As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
