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01-14-2025 10:03 AM (Last edited 01-14-2025 10:08 AM ) in
OthersIf it is greyed out.
Log into the app
Go to service request
Settings
Notifications
Enable account notifications
If this fails. Uninstall the app and reinstall.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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OthersAndroid Devices
1. *Check Notification Settings*: Open the Yono SBI app, go to *Settings* or *Profile*, and look for *Notification Settings*. Ensure notifications are enabled.
2. *App Notification Settings*: Go to your device's *Settings* > *Apps* > *Yono SBI* > *Notifications*. Enable notifications and customize settings as desired.
3. *Do Not Disturb Mode*: Check if *Do Not Disturb* mode is enabled. Go to *Settings* > *Sounds and vibration* > *Do not disturb*. Ensure it's disabled or set to allow notifications from Yono SBI.
4. *Clear App Cache and Data*: Go to *Settings* > *Apps* > *Yono SBI* > *Storage* > *Clear cache* and *Clear data*.
Additional Steps
1. *Update the App*: Ensure you're running the latest version of the Yono SBI app.
2. *Check for Conflicting Apps*: Some apps might interfere with notification settings. Try closing or uninstalling recently installed apps.
3. *Restart Your Device*: Sometimes, a simple reboot can resolve notification issues.
If none of these steps resolve the issue, consider contacting Yono SBI support or visiting your nearest SBI branch for assistance.
