Original topic:

Netflix video controls not disappearing on tap

(Topic created on: 10-25-2021 12:34 AM)
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Devdatta_Prabhu
Beginner Level 2
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Netflix on screen controls not disappearing in my Samsung galaxy S20 FE. Normally when we tap it comes or disappear, however, currently it stays on screen for 5-6 sec and disappear 
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Devdatta_Prabhu
Beginner Level 2
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Tried this multiple times, didn't work.
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