Money debited for the purchasing of the font but font not delivered

[abahvkar]

I purchased a font through a UPI payment the issue is that the money got debited but the font was not delivered it is my request to you to pls look into this issue and tell me a solution

[sayeedAshrafi]

Refund will be done in 7 working days

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support