Original topic:

Message apps send problem

(Topic created on: 03-11-2022 12:39 AM)
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TahsinHossain
Active Level 3
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image


Message not being sent
The sending sign is not working
please help me to solve it 
3 Comments
anoymous_user
Active Level 7
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Maybe you haven't added recipients
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TahsinHossain
Active Level 3
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Recipients have been added. This problem is only happening in certain numbers

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cs_member8
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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