Issue on my TV

[YCadete]

Smart Hub not working. ERR40001

[Real-Sello]

Reset your TV , unplug the power from the TV for 5 minutes. Should do the trick.

[YCadete]

I tried, didn't work.

[Real-Sello]

Did you also factory reset in settings?

[YCadete]

Yes I did. Unfortunately didn't work too.

[Real-Sello]

Still on the same issue ?

[YCadete]

Yes

[YCadete]

And I can't also get to my Terms and Conditions on my Samsung Serie 6

[Tsogo_sam05]

Hi, YCadete kindly reboot your router then try connecting again and running Smart Hub, should the issue still persists please try hot-spotting TV from a smartphone.

[YCadete]

Unfortunately still, I even tried a hot-spot from my TV. Also tried rebooting my router.