Resolved! Solved

Original topic:

Issue in Samsung Site

(Topic created on: 02-11-2023 03:31 PM)
368 Views
cpaul1177
Active Level 6
Options
Others
I am facing a problem while visiting Samsung India's official site. Here's that 👇

image


2 Solutions


Accepted Solutions
Solution
Others
Try to uninstall update of chrome and android system webview and clear data of play store ..... than go to play store and try to update these apps ....

View solution in context

0 Likes
Solution
cs_member8
Moderator
Moderator
Options
Others

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

View solution in context

0 Likes
8 Comments
NOOB_1ST_ACC
Expert Level 5
Others
Minee ok
Others
Is this problem solved ?
cpaul1177
Active Level 6
Others
Nope. The problem is still persists.
0 Likes
Solution
Others
Try to uninstall update of chrome and android system webview and clear data of play store ..... than go to play store and try to update these apps ....
0 Likes
cpaul1177
Active Level 6
Others
Ok
Others
Does the problem solved ?? If solved please accept my solution
0 Likes
cpaul1177
Active Level 6
Others
Thanks
0 Likes
Solution
cs_member8
Moderator
Moderator
Options
Others

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes