Original topic:

Help! ( Samsung U Flex)

(Topic created on: 06-02-2018 11:35 PM)
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NGounder
Beginner Level 2
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Hey! I recently bought a Samsung U Flex. It always gets connected but the audio doesn't play always. The audio neither doesn't play from the beginning or only plays for 2 to 5 seconds and stops. Kindly help me out!
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admin_
Expert Level 5
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We apologize for the issue while listening audio via Uflex Bluetooth headset. We suggest you to kindly follow the below steps to overcome the issue:

- Navigate to settings>>Apps>>3 dot>>Show system app>>Bluetooth>>Storage>>Clear data.
- Navigate to settings>>General management>>Reset>>Reset network settings.
- Reconnect the Bluetooth headset and check again.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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