Original topic:

'Google keep crashing' error popup appears continuously

(Topic created on: 06-22-2021 03:13 PM)
304 Views
Admin
Community Manager
Options
Others

Dear Samsung Members,

 

Samsung is aware of this phenomenon which may appear on Galaxy devices due to Google’s server issue, and we confirmed with Google that they already took proper action to prevent any inconvenience that consumers might experience.

But users who experienced the problem should clear all data of Google app’s storage for proper device usage according to Google’s guidance.

- Settings > Apps > GoogleStorage > Manage storage > CLEAR ALL DATA

If the symptom continuously persists after clearing all storage data, please do Force stop of Google app : Settings > Apps > Google > Force stop

 

Regards 

Samsung

2 Comments
samsung_users
Active Level 6
Others
Ok sir, thanks for share it.
尺adhzheeb
Active Level 10
Others
Hm
0 Likes