Original topic:

Google app

(Topic created on: 11-22-2021 09:53 AM)
246 Views
Roopkumar1997
Beginner Level 3
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Hi community members,

Iam facing google app bug after updating to OneUI 4 android 12 

My model is S21+

Mentioned in the screenshot, is anyone facing the samething?

My internet connectivity is good, and when i search something it shows this error!

image


1 Comment
cs-member13
Expert Level 4
Others

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.

Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support