Original topic:

Google Message - One UI Skin

(Topic created on: 04-15-2022 10:49 PM)
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tA17
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Message organization for Google Message is not working on my S20 FE 5G. Also, I'm not getting the One UI Skinned version of the app. Most of the phones running on One UI 3.1 and above has Samsung customised the Google Message but not my phone. Is it same for everyone? Is it because I am using 3rd Party message app (SMS Organiser)?
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tA17
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Dude! I think you're not reading my replies. I've already tried this. I've also tried clearing cache, data and reinstalling the app. Despite turning it on, messages are not getting sorted.
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I'm reading your msgs but I have to start basic troubleshooting as I don't have phone physically in my hand and I don't use Google Messages
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tA17
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I guess I'll have to switch back to SMS Organiser and miss out on RCS. I hope Google fix this issue soon.
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I did install Google Messages on my Samsung Phone but Messages do not get organized as per category however on my other Phone I'm getting categories on top. If you are using 3rd party app on your phone then I would suggest you go for Truecaller messages as it organizes Messages in a very brilliant way I have never seen on any other messages app. It has RCS too, try it out.
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cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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