Hello Samsung, the wrist gesture (tilt or flicking of wrist) is very poor on gear fit 2. I had a Moto 360 before and it's tilt to wake gesture worked fantastic. while gear fit 2 us unresponsive to the tilt gesture sometimes, it needs very specific movement. please fix this, it'll really make life easy.
We do apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:
- On the Settings screen, tap Device>>Wake-up gesture>>Disable and enable once. - Check for the gear update from the device app Samsung gear. Connect Gear fit 2 with the device>>Tap Samsung Gear on the Apps screen of the mobile device>>Tap About Gear → Update Gear software → Update now. - On the Apps screen, tap Settings → Gear info → Reset Gear → Factory reset. Before performing the factory data reset, remember to make backup copies of all important data stored in the device with Samsung Gear or S Health. - Back up your Gear’s data on your connected mobile device. On your mobile device, open the Apps screen and tap Samsung Gear → Settings → Back up and restore → Back up data. - If still issue persists, we would suggest you to visit nearby Samsung Service Center in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
