Original topic:

Galaxy Note 20 Ultra 5G not supporting Jio true 5G

(Topic created on: 03-23-2023 07:52 AM)
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MoinSid
Beginner Level 4
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As per My jio App, It is showing that Manufacturer (i.e Samsung) will provide software for True 5G

Will it come and when?

Screenshot_20230322_011321_MyJio.jpg

5 Comments
girisha123
Active Level 1
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We all need to take to Twitter to boycott samsung
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girisha123
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Premium phone with 3Rd garde service
cs-member11
Moderator
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Dear Customer,

Greetings from Samsung Customer Support!

This refers to your query regarding Samsung Note 20 Ultra related to 5G service. Currently we don't have exact confirmation on the release date for Software update. We are working on the Software update to enable access for standalone 5G services. Schedule will be communicated to you automatically.

We assure you of our best services.

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

girisha123
Active Level 1
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Dear samsung customer care, how come you don't have a exact date for a premium phone.. this is not expected. I am already not recommending Samsung to any of friends and relatives .. we are being deprived of basic promise of 5g from a so called premium brand
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M786923
Active Level 3
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You don have any idea .. or exact info ... why you took money for 5G ... give our money back or exchange this phoe.. now days 5G service provider offers Free Usage of 5G ... u ll update when this offer gose away .. we spend so much on phone and now not able to ise 5G .. this is u r fricking useless policy
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