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Original topic:

Gaana and spotify stopping at unknown times

(Topic created on: 04-18-2021 12:42 PM)
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UltraS21
Active Level 3
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my Gaana app and spotify stopping at unknown times i have to open and start playing again .

i tried clearing cache ,,restarted phone.

5 Solutions


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Solution
SuRRealSaGar
Expert Level 2
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Please see and check whether your apps are in sleeping mode or not .

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Solution
SuRRealSaGar
Expert Level 2
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Then it's nothing, just remove those apps from sleeping mode , when you lock your phone the apps stops due to sleeping mode

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SuRRealSaGar
Expert Level 2
Others
That is the reason why you're apps stops .
Try removing it from sleeping mode then .
See if the issue still occurs.

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SuRRealSaGar
Expert Level 2
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And if this helps please tap on 3 dots on my reply and accept as solution. Thanks

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SuRRealSaGar
Expert Level 2
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Sure you can, till then mark it as solution a d if it occurs again you can just come back and decline the solution.

Thanks

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15 Comments
Solution
SuRRealSaGar
Expert Level 2
Others
Please see and check whether your apps are in sleeping mode or not .
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UltraS21
Active Level 3
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yes the apps are in sleeping mode

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Solution
SuRRealSaGar
Expert Level 2
Others
Then it's nothing, just remove those apps from sleeping mode , when you lock your phone the apps stops due to sleeping mode
0 Likes
Solution
SuRRealSaGar
Expert Level 2
Others
That is the reason why you're apps stops .
Try removing it from sleeping mode then .
See if the issue still occurs.
0 Likes
Solution
SuRRealSaGar
Expert Level 2
Others
And if this helps please tap on 3 dots on my reply and accept as solution. Thanks
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UltraS21
Active Level 3
Others

yes its not stoppin now i think that was the problem will comeback again if it happen again

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Solution
SuRRealSaGar
Expert Level 2
Others
Sure you can, till then mark it as solution a d if it occurs again you can just come back and decline the solution.

Thanks
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Others
Check background data usage of those two apps..
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UltraS21
Active Level 3
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just checked ? now what to do

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