Original topic:

Fb reels issue

(Topic created on: 07-10-2022 09:48 PM)
276 Views
vineethkvijayan
Active Level 1
Options
Others
Hi
iam using samsung a51 in my phone facebook app i cant get facebook reels option in this phone. 
4 Comments
Guddu0684
Active Level 1
Others
Try updating Facebook or reinstalling it
0 Likes
Others
No change
0 Likes
Singh_Jot
Active Level 10
Others
Cannot work Facebook on galaxy A51
> chek your device Updates
> open your device setting
> scroll down show App settings
> Click on Facebook app
> show permission check it shows version of app
> then open storage and clean cache data
> now back and force stop app restart device
> now solve your issues if not go again and show option in last app details in play store check new updates featuring available.
Thanks
Samsung members
0 Likes
cs_member8
Moderator
Moderator
Options
Others

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes