Teakay1
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07-01-2020 11:45 AM in
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Guys please balance me on something,iv noticed that my phne doesn't function well without me having to restart it all the time.
If i dnt restart it shows this accidental touch notice 😤, it freezes on that screen 4 like 3 minutes 🤔 then there is this flickering light next 2 the front camera when all this happens.
Any ideas guys as 2 y this happens?
Solved! Go to Solution.
6 Comments
KMMTechSumer
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07-01-2020 12:27 PM in
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Thats sound terrible, please have a look at what apps are consuming a lot of battery and data, if you don't recognize them you might want to Uninstal them. secondly please make sure the OS and apps are all updated from the play store and Samsung App store
Teakay1
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07-01-2020 01:04 PM in
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thank u so much
Solution
Blurryface09
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07-01-2020 12:27 PM (Last edited 07-01-2020 12:49 PM ) in
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Hey Teakay Firstly Soft Reset/Restart Your Device To Do This Press Volum Down+Power Button At The Same Time For 10 Seconds (Ignore The Screemshot) Your Devce Will Switch Off And On Again.
If U Still Experience Those Issues Then Check If Your Device's Software Is Up To Date, To Do This Go To Settings, Scroll Down> Click Software Update > Then Click "Download & Install", Then Update If There's A An Update.
If U Still Experience Those Issues Then Check If Your Device's Software Is Up To Date, To Do This Go To Settings, Scroll Down> Click Software Update > Then Click "Download & Install", Then Update If There's A An Update.
Teakay1
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07-01-2020 01:06 PM in
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will try the other option as software is up to date
Bash007
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07-01-2020 02:36 PM in
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The flickering light is a sensor. Detects when the phone is close to the ears to switch off the screen and switch back on when the phone is brought back down. You will also see it when playing audio in certain apps like Whatsapp
Solutions101
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07-01-2020 04:19 PM in
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Hi TeaKay
You may also take the device to the service center so a technician can assess it.
Please visit this link to locate a service center near you:
https://www.samsung.com/za/support/service-centre/#:~:text=Samsung%20support%20centres%20around%20So....
You may also take the device to the service center so a technician can assess it.
Please visit this link to locate a service center near you:
https://www.samsung.com/za/support/service-centre/#:~:text=Samsung%20support%20centres%20around%20So....
