Subh95
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03-04-2021 05:30 PM in
Others
Sometimes proximity sensor works normal and sometimes the screen doesn't turn on and after using the power button it wakes up,
After call end also it stays black, until the power button is pressed.
4 Comments
Harsh0611
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03-04-2021 06:31 PM in
Others
Bro Get it checked at service center. I think it's a software issue which can occur due to some bugs during an update.
Subh95
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03-04-2021 07:33 PM in
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was from starting, after update also same...
Ehsank
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03-04-2021 06:44 PM in
Others
as of now do these steps and observe but if still same issue persist then first send feedback to Samsung by using get help section
1. first clean the area around front camera
2. Go to settings >apps>click 3 lines right side of "your apps" enable "show system app"
>>search in search bar (just type Camera lightsensor">click on it>storage >clear cache and data
Restart your phone.
1. first clean the area around front camera
2. Go to settings >apps>click 3 lines right side of "your apps" enable "show system app"
>>search in search bar (just type Camera lightsensor">click on it>storage >clear cache and data
Restart your phone.

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03-11-2021 04:39 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
