Original topic:

Error

(Topic created on: 10-29-2020 08:47 PM)
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akkim31
Active Level 1
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I use Samsung galaxy sm-m31 mobile.When i try to wipe data i got 👉error,

E:[PDP] lstat /c____/pdp_b__ : 0 - No PDP👈

I reset my phone not problem not solv. Still im useing official custom rom. Please give me a way how to fix this problem. 
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cs-member13
Expert Level 4
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Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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