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Original topic:

Earbuds- no communication

(Topic created on: 04-12-2022 10:05 AM)
LizaL
Active Level 1
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Purchased the S22 Ultra on the 30th of March.
No answer on calls and no response when sending a mail with my reference number.
Is there still a delay in South Africa with stock? Do I go back to vodacom to follow-up?
Which number can I contact to find out if my claim was successful? And when shall i expect to receive my eatbuds.

Reading the comments of people awaiting thier promotional products is a little concerning...


3 Comments
Fums
Beginner Level 3
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Also no word if my request is successful or not, the number in the email with ref number doesn't go through
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Tsogo_sam05
Moderator
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Hi LizaL, please contact the promotions department on the following: 0876550515
samsung@altron.com for further assistance.

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LizaL
Active Level 1
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So I received my congratulations e-mail just after I posted my post.

And said courier will contact me regarding my delivery- which can take between 7-14 working days.

Thank you very much for your response Tsogo, really appreciate it.

Now cant wait for my buds pro 🥳🥳🥳