Direct message not working

eXce404 · ‎11-20-2021

Samsung members direct message not working getting error to try again later

Anonymous · ‎11-20-2021

Only active level users can send and receive Direct messages

You are beginner

Anonymous · ‎11-20-2021

This is also not possible
Sender and receiver both should be active level usera

MAHESAMSUNG · ‎11-20-2021

Dear, pl go to get help >quick help>text chat. U will get correct reply. Other wise try for www.samsung.com/in/support/mobile-devices/how-to-use-the-samsung-members-app

MAHESAMSUNG · ‎11-20-2021

I think it may be an individual issue. I sent direct msg to others. No issue is seen. Pl verify

Anonymous · ‎11-20-2021

Only active level users can send and receive Direct messages

You are beginner

eXce404 · ‎11-20-2021

My friend is on active level he is facing same issue..

Anonymous · ‎11-20-2021

Is your friend trying to send dm to you ?

eXce404 · ‎11-20-2021

Yes..

Anonymous · ‎11-20-2021

This is also not possible
Sender and receiver both should be active level usera

eXce404 · ‎11-20-2021

Okay

Anonymous · ‎11-20-2021

If helpful accept as solution by clicking on 3 dots of my comment

eXce404 · ‎11-21-2021

You were right now im able to send direct messages, thanks

3 Solutions