Original topic:

Comera issue

(Topic created on: 06-14-2022 11:43 AM)
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Shubhamdanve
Active Level 1
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After android 12 ye problem common ho gaya Hai. Har slow motion video mein bahot sare frame drop hain please solve problem 🙏


Samsung galaxy m51 camera slow motion issue 
3 Comments
Galaxious
Active Level 4
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U hve to compromise with this
Leoshan13
Active Level 7
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Did you reset your mobile after the Android 12 update?
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cs_member8
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Dear Samsung Member,


Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same.To resolve this issue kindly follow the given below steps:

1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2) Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).


Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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