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02-02-2018 07:47 PM in
Others
Galaxy j5 prime 13MP Camera is not full screen. why?
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Nithiz
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02-02-2018 09:43 PM in
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change The rear camera from 13mp to 9.6mp in settings
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02-02-2018 09:52 PM in
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why? but 9.6mp camera isn't clear capture the image
admin_
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02-03-2018 06:08 PM in
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Thanks for being with Samsung and sharing your concern. We would like to inform you that please check the picture size and resolution in camera settings set it accordingly.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
AbhijithSB
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02-03-2018 07:09 PM in
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Your camera sensor might have a 4:3 aspect ratio while your screen is 16:9. Switching to 9.6MP will just crop and zoom the image to 16:9 aspect ratio hence the lower quality.