Call record issue

[Hridoy003]

My phone A20,

My auto call record option is on but is not work,

Several time try 🥺 what can i do now?

[ShahidBD]

Set "Phone" app to default calling app first, then Tap & Hold on "Phone" app then go to App info>Storage> then perform "Clear catch" and "Clear data" and then go to "Permission" option then permit the all of permissions there & then try.

Even if it doesn't work then perform a factory reset on your device. Even not, then take your device for servicing to Samsung authorised service centre.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned step to resolve the issue:

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support