Original topic:

CA (Carrier aggregation) & Roaming problem in maximum S20 fe 5g users

(Topic created on: 08-15-2022 04:28 AM)
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Anonymous
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I recently bought S20 FE 5G and saw such poor LTE+ support my old Redmi note 7 pro as well as Constant 4G+ showing with same sim card and all of them put in the same place but on S20 FE 5G it not shows up. I switched to mobile internet Jio, Vi & Airtel. Now in my another phone Pixel 4a network and internet is working flawlessly but in S20FE 5G at the same time struggling to even send a message on WhatsApp.
I have tried network reset & factory reset and savemode but still couldn't fix it.
Atlas I called Samsung customar service to report this problem they also couldn't solve it.
Roaming is showing when SIM card is inserted in Samsung galaxy S20 Fe phone but roaming is not shown when same SIM card is inserted in another phone at same location, Why is this happening?
What's the point of buying such an expensive phone if the network can't work properly, my money is completely wasted.

Finally, if anyone knows the solution, please help as much as possible, thanks.🙏

A serious CA and network issue in S20FE 5G, it's not even performing good on 4G how can we expect it will work on 5G.

Such a worst experience with Samsung device. Not expected this at all.

I switched to Samsung for better experience but now I think, I've made a big mistake.

Please provide at least basic functionalities of a phone except focussing on extra features in each software update.

Please fix it as soon as possible.

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39 Comments
Anonymous
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Did you do it right according to the Samsung warranty policy?
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Abhisek98
Active Level 5
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If you install UAE One UI Firmware then it's supported
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Anonymous
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How is this possible?
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Anonymous
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What is the method to do it?
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Abhisek98
Active Level 5
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Using odin software
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Anonymous
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This Would it be legal to do so? According to Samsung's warranty policy, there will be no problem?
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Tick-Tech
Active Level 3
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No, That will void your phone's warranty.
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cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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fahadaslam
Active Level 3
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LTE+ works fine on my S20FE5G. Screenshots for the same. May be try changing your SIM Card from your operator. Screenshot_20221002-012520_NetMonster.pngScreenshot_20221002-012531_NetMonster.pngScreenshot_20221002-012908_Settings.png
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S20_fe_5G
Active Level 5
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I have same problem , my both sims are not working 😕 (jio&vi) . After restart it's working for some time but then its the same stops working . I am having this problem also phones back panel is getting out , Firstly i thought the battery might be swelling (felt a little swollen)but the glue is wearing out actually 🙃 due to heat
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