Original topic:

Bug In Messeges app in S21 FE

(Topic created on: 03-26-2023 10:03 PM)
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Striker94
Beginner Level 4
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Hello, I am facing this issue from start and currently my phone's software is up to date.

When I go to messages and open a non-replayable message, it have a notification at the bottom and its continuos blurr. 

Please check

Thanks

5 Comments
Anonymous
Not applicable
Others
Clear the data of that application and try again
Striker94
Beginner Level 4
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Thanks for your suggestion. It works.
Krithik605
Beginner Level 2
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Set samsung messages as default
cs_member8
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1: Clear an app's cache, follow the steps: Navigate to Apps> navigate to and open settings> tap apps> View system apps> application > storage> Clear the cache.

2: Switch off your phone for a few minutes and then switch on and wait for a few minutes.

3: Update App if available. Update software: Menu>apps>settings>software update>install.

4: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Sobin
Active Level 3
Others
Same issue here, it just keep vibratingScreenshot_20230330_082347_Messages_1000136507_1680144881.jpg
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