Bluetooth devices connection issue after latest update done..

[jigarpatelsurat]

Dear Team,

I m using samsung galaxy m33 5G model.

After your latest upadate i am unable to connect any blue tooth device.. Which are already connected earier when i was not updated my software.

So now i connect the bluetooth.. Then pairing is successful but connection not done.

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support