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06-08-2022 07:45 PM in
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06-08-2022 08:02 PM in
OthersMy WhatsApp voice notes also plays the same and the videos and the music when I play it....
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06-09-2022 05:09 PM in
OthersHi G-Major,
Please follow the steps below.
Please reset network settings.
*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Reset network settings.
6. Tap Reset settings
If the issue persists, please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
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06-09-2022 11:12 PM in
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06-13-2022 03:24 PM in
OthersI have the same issue > But with my handsfree kit.
Resetting the network settings doesn't help
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06-20-2022 11:38 PM in
OthersI called Vodacom customer care they sent me to the shop, I went to Samsung in V&A Waterfront the guy ran diagnostic it showed it is fine I ran diagnostic myself,
I was at Brackenfell store of purchase showed them what the phone does, the lady took videos, I took video after the guy at Canal Walk said it was a setting on the phone showed it to him it does it when I play songs, SoundCloud, WhatsApp voice notes, Videos and I have now just about had enough of this phone I want my money back or other device I have the videos I'll release them soon because I made new videos tonight before I went to Vodacom yet again in Century City the useless people who worked on the phone rejected the OBF claim and did not give a detailed reason why tired of Samsung and Vodacom now
Kindly look into this matter because I had it now the phone is not two weeks old, I hope to hear from you as soon as possible.
Sincerely,
Angry customer 😡😡😡😡😡😡😡😡