In the last couple of years, Amazon has began clubbing user reviews of products, where products included in the reviews are very different, even completely unrelated to each other.
I was looking for a screen protector for my S22 Ultra, and found one with several thousand reviews, mostly positive.
I'm aware many of the reviews are **bleep**. There are several paid agencies whose job is to post reviews on behalf of the seller. So i used the filter feature in the reviews section:
And guess what, there is not a single rating or review for the item advertised:
So the almost 13k reviews with an average rating of 4.5 stars are for other products, not the one being sold. They have clubbed the reviews of screen protectors for all sorts of devices, including other brands.
It is possible that the filter they have set is incorrectly configured. There are users who have reviewed the item for S22 Ultra, and most of it is negative. But the fact remains that products are being clubbed together to create a very misleading impression of quality.
This holds true for several other products too. I have reported this issue to Amazon couple of times before, yet they continue with this practice.
Even if Amazon has an excellent system in place for handling returns and replacements, one must still be mindful of this fact and read through the reviews before making a purchase decision.
Most importantly, do check if the review is actually for the product you are planning to buy.
