Battery issue

[cvamshuklaji]

I m using Samsung Galaxy S21 5G

Smartphone is charging rapidly and also getting battery drain fastly.

Phone giving me 5 to 6 hours back up only, when i visit at service center they told me that 😑 phone's battrey is working fine

[avinash1005]

They always try to fool people they don't accept any of their faults

[RajeshGujjanti]

S21 has poor battery life· My friend is using it and the battery life has been poor since day 1· Even plus model is hardly giving 4·5 to 5 hrs of s·o·t· Exynos 2100 is not a good processor tbh

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support