A13 Camera problem

[mphile]

Hi everyone😊 

I seem to be having problems with my camera and the phone is 3days new........when I take a picture right after it jumps out when I take a video it doesn't even accept to open it just logs out and tells me camera has stopped or close camera or camera has paused?

Any assistance please🥺

[phoenix974]

I have the same problem with my Samsung A031S...!!!Could someone help me please !?

[Bongaz · Accepted solution]

Try and go to settings, Apps, Camera then from camera app go to storage and press cashe and clear data. Maybe that will help.

[mphile]

Yes it did help thanks

[Bongaz]

Very nice hey.

[Morney2222]

Glad your problem got solved haven't had that problem with mine