Original topic:

A bug

(Topic created on: 06-19-2022 09:02 PM)
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mukul648
Active Level 1
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There's a bug recently ..
When i open gallery app the default or stock one
Brightness suddenly gets decreased..and keep at that level in app
When i close it changes to normal 
I'm using samsung galaxy m51 with all latest updates
9 Comments
mShravan
Active Level 6
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Try to force stop gallery app
Or Turing off adaptive brightness
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mukul648
Active Level 1
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Yeahh It happens only when adaptive brightness or extra dim feature is on
mShravan
Active Level 6
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Is your issue resolved?
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mukul648
Active Level 1
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Your answer is temporary solution....it's a bug that needs to be fixed by developers..
mShravan
Active Level 6
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Right
That's all I can do
How can I fix the bug in your device?😁
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mukul648
Active Level 1
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Thanks for your help btw
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Leoshan13
Active Level 7
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Did you reset your mobile after the Android 12 update?
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mukul648
Active Level 1
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Yes sir
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cs_member8
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Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support